SplitSec AI — Terms of Service (TOS)
Version: 1.1
Effective: November 21, 2025
Company: SplitSec AI LLC (Illinois, USA)
Product: SplitSec.AI mobile application (Android and iOS)
Contact: support@splitsec.ai • www.splitsec.ai
Address: 2246 W Madison Ave, Suite 1 #1018, Chicago, IL 60612
Phone: (812) 509-5260
1. Agreement to Terms
By downloading, installing, or using SplitSec.AI (the "App"), you agree to be bound by this Terms of Service ("TOS"). If you do not agree, do not use the App. If you are 13–17, you represent that you have reviewed this TOS with a parent/guardian and obtained their consent where required. Users under 13 are not permitted to use the App.
For clarity, "Pre‑Release" means any test or early‑access version of the App (including alpha, beta—whether limited or public—preview, or early‑access builds) that is not the generally available paid release.
2. License Grant
SplitSec AI LLC ("Company," "we," "us") grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App solely for personal, non-commercial purposes on a device you own or control, in accordance with this TOS and any applicable app-store rules.
3. Safety Disclaimers
The App is not a substitute for 911 or other emergency services.
Detection outcomes are probabilistic and not guaranteed. Environmental factors, device hardware, OS settings, and connectivity may affect performance.
You are solely responsible for your personal safety decisions and for complying with laws while using the App.
4. Eligibility & Accounts
Under 13: Not permitted to use the App.
Ages 13–17: Use only with parent/guardian consent where required; you may be asked to verify such consent.
Adults 18+: You must have legal capacity to enter this TOS.
You are responsible for maintaining the security of your device and any credentials.
5. Permissions & Third-Party Fees
Microphone: Required to enable on-device acoustic analysis.
Notifications: Required to alert you of potential threats.
Location (optional): To include location in alerts you send to your chosen contacts (your "AlertCrew").
Contacts (optional): To select and notify your AlertCrew when you enable that feature.
Carrier/SMS/data charges may apply for notifications, calls, SMS, or data transmission initiated by you or your settings.
6. Acceptable Use
Do not attempt to reverse engineer, decompile, or otherwise access source code except to the extent permitted by law.
Do not misuse the App (e.g., false alarms, harassment, unlawful surveillance).
Do not infringe others' rights or violate any applicable laws or regulations.
Do not use the App in life-critical or mission-critical scenarios where failure could lead to death or serious injury.
7. Intellectual Property
The App and all related content, trademarks, and technology are owned by the Company and are protected by intellectual property laws. No rights are granted except as expressly stated in this TOS.
8. Feedback
If you provide feedback or suggestions, you grant the Company a non-exclusive, irrevocable, royalty-free license to use and exploit such feedback for any purpose without obligation to you.
9. Updates; Changes to the App
We may provide updates or modify/discontinue features. You agree that we may update the App automatically. Continued use after updates constitutes acceptance of the modified App.
10. Termination
This TOS is effective until terminated. We may suspend or terminate your access if you breach this TOS or if required by law. You may terminate by removing the App. Certain sections (e.g., Intellectual Property, Disclaimers, Limitation of Liability) survive termination.
11. Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT DETECTIONS WILL BE ACCURATE OR TIMELY.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR SECURITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) FOR THE APP IN THE 12 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; YOUR RIGHTS MAY VARY.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company from any claims, losses, or damages arising from your use of the App or violation of this TOS.
14. Governing Law; Dispute Resolution
Governing Law: Illinois, USA (without regard to conflict-of-laws rules).
Venue: Exclusive in state or federal courts located in Lake County, Illinois, unless arbitration applies.
Arbitration & Class Waiver (if permitted): Any dispute will be resolved by binding individual arbitration; no class actions or consolidated proceedings. (If unenforceable in your jurisdiction, venue is as stated above.)
15. Export & Sanctions Compliance
You may not use or export the App in violation of U.S. export control and sanctions laws or other applicable laws.
16. App Store Terms
If you obtained the App from Apple App Store or Google Play, their terms also apply. Apple and Google are third-party beneficiaries of this TOS for certain provisions.
17. Changes to this TOS
We may modify this TOS. Material changes will be notified in-app or by email (if available). Your continued use after the effective date constitutes acceptance.
18. Contact
SplitSec AI LLC • 2246 W Madison Ave, Suite 1 #1018, Chicago, IL 60612 • Phone: (812) 509-5260 • Email: support@splitsec.ai
19. Fees & Payment
19.1 Pre‑Release Access (including public beta)
During pre‑release phases (including alpha or beta), the App is provided without charge. Features may be limited or change over time. We may end the free period at any time.
19.2 Future Pricing & Changes
We may introduce fees for certain features or plans in the future. If we do, we will provide notice in the App and/or via the applicable app store listing and update this ToS. Your continued use of any paid features after the effective date constitutes acceptance of the new pricing and terms.
19.3 Billing; App Store Terms
Purchases and subscriptions (if offered) are processed by the Apple App Store or Google Play (the merchant of record), and their terms—including refunds—apply. We do not collect or store full payment card numbers.
19.4 Subscriptions (If Offered)
Subscription plans, if offered, will automatically renew at the then‑current price unless you cancel at least 24 hours before the end of the current billing period via your app store account settings. Access continues through the end of the paid period. Charges are non‑refundable except as required by law or the applicable app store's policy.
19.5 Taxes & Carrier Fees
Prices exclude taxes and government charges, which you are responsible for, and exclude any carrier SMS/data charges that may apply.
19.6 Trials & Promotions
We may offer free trials or promotional credits subject to any additional terms presented. Unless you cancel before a trial ends, billing may begin for the selected plan at the posted price.
19.7 Price Changes
We may change prices prospectively. Price changes take effect at the start of the next billing cycle after notice. If you do not agree, cancel before the change takes effect.
19.8 Chargebacks & Fraud
We may suspend or terminate access for unresolved chargebacks, suspected fraud, or abuse.
19.9 No Obligation to Continue Free Offering
Nothing in this Section obligates us to continue offering the App for free or to offer any particular pricing or features.