SplitSec AI — Privacy Policy

1. Overview

SplitSec AI LLC ("Company," "we," "us") builds privacy-first safety technology. The SplitSec.AI app ("App") performs on-device acoustic analysis to detect potential gunshots. Raw audio is processed locally and is not streamed to our servers. This Privacy Policy explains what data we collect, how we use it, and your rights.

For clarity, "Pre‑Release" refers to test or early‑access versions of the App (e.g., alpha or beta—whether limited or public) that are not the generally available paid release. This Policy applies to Pre‑Release use unless stated otherwise.

2. Who Can Use SplitSec

Under 13: Do not use the App. We do not knowingly collect data from children under 13.

Ages 13–17: Use only with parent/guardian consent where required by law.

Adults 18+: Permitted, subject to this Policy and the Terms of Service (ToS).

3. Data We Process

Account Data: Name or display name (if provided), email (if provided), device identifiers, and settings.

Permissions Data: Microphone status, notifications status, location (if you enable it), contacts access (if you enable it).

Functional Data: AlertCrew contact entries you choose; alert events; timestamps; optional location associated with alerts you trigger or configure; delivery status metadata for notifications/SMS where applicable.

Device & App Diagnostics: App version, OS version, device model, crash logs, performance metrics.

Analytics (Optional): Aggregated event analytics (feature usage, retention, funnels), with IPs truncated or obfuscated where feasible.

Payments (If applicable in future): Transaction tokens and billing metadata handled by our payment processor; we do not store full payment card numbers.

Support Communications: Messages you send us, including email and in-app support requests.

4. What We Explicitly Do Not Do

• No continuous streaming of raw audio to our servers.
• No sale of personal data to data brokers.
• No third-party ad networks or targeted advertising based on personal data.

5. How We Use Data

• Provide core functionality (on-device detection, notifications, optional location sharing with your AlertCrew).
• Maintain safety and integrity (detect abuse, prevent spam/false alarms).
• Improve the App (with your optional analytics/crash consent).
• Communicate with you about updates, security alerts, and support (marketing only with opt-in).
• Comply with legal obligations and enforce our Terms of Service (ToS).

6. Legal Bases (where applicable)

• Consent (e.g., analytics, marketing emails, location/contacts access).
• Contract (to provide the App under the Terms of Service (ToS).
• Legitimate interests (e.g., service security and fraud prevention).
• Legal obligation (record-keeping, responding to lawful requests).

7. Sharing of Data

Service Providers: Cloud infrastructure for accounts and metadata, analytics (if you opt-in), crash reporting, email delivery, and SMS/notification gateways. These processors are bound by contracts.

Emergency Communications You Initiate: If you configure AlertCrew or alerts, the App will deliver messages to your selected contacts; their receipt and any replies are outside our control.

Legal: We may disclose data to comply with law or respond to lawful requests, protect rights, safety, or prevent harm.

Business Transfers: If we sell or reorganize our business, data may transfer subject to this Policy.

8. International Data Transfers

We may process data in the United States and other countries. Where required, we use appropriate safeguards (e.g., SCCs) for transfers.

9. Data Retention

Account Data: Kept while your account is active; deleted or anonymized within a reasonable period after deletion request, subject to legal retention requirements.

Functional Metadata (alerts, settings): Retained as necessary to provide the service and for reasonable audit/security windows.

Analytics & Crash Data (optional): Retained per provider minimums and then aggregated or deleted.

Backups: May persist for a limited period after deletion, then cycle out.

10. Your Rights & Choices

• Access, correction, deletion (subject to exemptions).
• Revoke consents (analytics, marketing, location/contacts access).
• Opt-out of marketing emails via unsubscribe link.
• US State Privacy Rights (e.g., CA): Access, deletion, correction, and limit/sensitive data opt-out where applicable.
• File a complaint with a regulator where available.
• Requests: Email support@splitsec.ai with "Privacy Request" and include the email tied to your account. We may verify your identity.

11. Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure. Keep your device OS updated and use a strong passcode.

12. Youth Privacy (13–17)

Use with parent/guardian consent where required.

We limit data collection to what is necessary to operate the App.

Parents/guardians can request account termination and deletion by contacting support@splitsec.ai.

13. Privacy Preference Signals

Our mobile app does not receive browser 'Do Not Track' signals. On our website, we will honor legally required privacy preference signals (e.g., Global Privacy Control) where applicable. In the app, manage analytics and marketing choices via in‑app settings.

14. Children's Privacy (Under 13)

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected data from a child under 13, we will delete it.

15. Changes to this Policy

We may update this Policy. Material changes will be notified in-app or by email (if available). Continued use after the effective date means you accept the changes.